When is my order shipped?
MonCoinSanté aims to provide a top quality service. We will send your parcel on week days. We offer various shipping companies in order to provide both express and economic solutions.
For orders sent in France the delivery of your order is provided by La POSTE (French post service).
Delay Colissimo : 48/72h for Metropolitan France and Monaco.
International delivery : We ship Worldwide
Your parcel is shipped the following working day after you have placed an order (exept with homeopathy and other exeptions, then it can be 2-3 working days).
By working day we mean Monday to Friday. 9am till 4pm (French time).
Express delivery : DHL
Sometimes we are in a hurry so we ship orders with DHL.
Depending on your country we provide express shipping. You will normally receive your order within 3 working days in Europe !
If you choose to use DHL for your order you must be present at delivery. You will be able to be rearrange delivery a second time and then your parcel will be sent back to us.
Important notice :
We send parcels with DHL during working days : Monday to Friday, during French working hours. If you place an order on a Friday, your order will be shipped on the Monday.
How much does it cost ?
The transport costs include the packaging, the handling and the mail expenses. Prices for Metropolitan France are:
- 4.90 € for orders under 69 € at for a collection at a pick-up point and 5.90 € for orders under 69 € delivered to your address.
- Free delivery from a pick-up point when you spend more than 69€ at your address.
For international delivery you will receive an estimation of the shipping fees according to your country in your shopping cart (do not need to register).
Price list with BPost International & Local partners
Here are the prices for a parcel up to 1Kg. Beyond 1 kg shipping costs may be more expensive.
|
Country |
Transporter |
Fee |
Delivery offer |
Delivery Time |
|
Metropolitan France pick-up point |
La Poste |
4,90 € |
69 € |
48h-72h |
|
Metropolitan France home delivery |
La Poste |
5,90 € |
69 € |
48h-72h |
|
DOM - TOM |
La Poste |
de 30 € à 60 € |
no |
10-30 days |
|
Belgium |
Bpost |
6,90€ |
no |
3-7 days |
|
Belgium, Germany, Netherlands, Luxemburg, United Kingdom, Spain, Italy |
DHL |
13,50 € |
no |
24/48h |
|
Belgium, Germany, Netherlands, Luxemburg, United Kingdom, Spain, Italy |
DHL ECO |
11 € |
no |
3-7 days |
|
|
|
|
|
|
|
Portugal, Denmark, Austria, Finland, Sweden, Greece, Ireland |
DHL |
16 € |
no |
24/48h |
|
Portugal, Denmark, Austria, Finland, Sweden, Greece, Ireland |
DHL ECO |
14 € |
no |
3-7 days |
|
|
|
|
|
|
|
Bulgaria, Estonia, Hungary, Latvia, Lithuania, Romania, Slovenia, Slovakia, Poland, Czech Republic |
DHL |
20 € |
no |
24/48h |
|
|
|
|
|
|
|
Switzerland, Norway |
DHL |
16 € |
no |
24/48h |
|
|
|
|
||
|
Canada, USA |
DHL |
17,00€ |
no |
24/48h |
|
|
|
|
|
|
|
China, Hong-Kong, Singapore |
DHL |
23 ,00€ |
no |
48/72h |
How to track my package ?
Package handling is done via “Colissimo Suivi” Service from the Post office; it will enable you to check the delivery status of your package thanks to the number which will be given to you in the e-mail confirmation of your order. You will be able to follow your package by connecting to: http://www.coliposte.fr by entering, in “Espace Particulier”, your package’s number (13 characters.) However, for all orders except Metropolitan France, the tracking of the packages will depend on the destination country.